Experienced Senior Systems Analyst with extensive knowledge in the software industry, managing, analyzing, designing, developing and implementing innovative business process and system solutions. Strong expertise on LAN/WAN, web environment as well as comprehensive knowledge on IBM iSeries middle range systems. Highly organized, trustworthy, detail oriented by profession with strong organizational and planning skills.
Qualifications
Operating Systems: Mac OsX, iOS, Windows 10, Windows 8, Windows 7, Windows 2000/3 Server, Windows NT Server 4.0, Novell OS, OS/2, OS/400, Linux Red Hat, Ubuntu, Citrix, VMware.
Computer Languages: Drupal, WordPress, RPG/400, ILE RPG, Cobol, CL, OCL, Visual FoxPro, HTML, JavaScript, Visual Basic, C++.
Software: Microsoft Office Suite, Adobe Creative Cloud, QuickBooks, iWork, Google Suite, GeneXus
Databases: DB2/400, SQL, MySQL
Languages: Fluent in English and Spanish.Basic Italian and Portuguese.
Computer Languages: Drupal, WordPress, RPG/400, ILE RPG, Cobol, CL, OCL, Visual FoxPro, HTML, JavaScript, Visual Basic, C++.
Software: Microsoft Office Suite, Adobe Creative Cloud, QuickBooks, iWork, Google Suite, GeneXus
Databases: DB2/400, SQL, MySQL
Languages: Fluent in English and Spanish.Basic Italian and Portuguese.
Experience
Strategic Systems, Inc. New York, NY
Tech SupportSpecialist (Oct 2017-Feb 2018)
Provide technical assistance and support for queries and issues related to computer, systems, software, and hardware. Remove, replace or set up hardware and software.
Tech SupportSpecialist (Oct 2017-Feb 2018)
Provide technical assistance and support for queries and issues related to computer, systems, software, and hardware. Remove, replace or set up hardware and software.
Betancor.net West Orange, NJ
Founder and CEO (July 2002-Dec 2017)
Founder and CEO (July 2002-Dec 2017)
- IT & SEO Consulting, Website design services, Drupal and WordPress development, ERP implementing.
- Resolved computer problems like virus, spyware, spam, malware, hardware and software upgrades, new OS installs, new computer set up, hardware maintenance, system tweaks, data recovery, backup policies as well as wireless network planning and implementation.
Skyline Waiting Staff LLC West Orange, NJ
Co-Founder and CEO (July 2013 – June 2017)
Co-Founder and CEO (July 2013 – June 2017)
- Managed all the aspects of the business administration, marketing and communication with customers.
- Recruited, hired, motivated and coached 1000+ service associates.
- Managed payroll and scheduling as well as staff on the field.
- Created and maintained company website. Sold my share on June 2017.
MP Home Renovations Somerset, NJ
Administrative Manager (July 2007 to November 2012)
Administrative Manager (July 2007 to November 2012)
- Managed all the aspects of the business administration, marketing and communication with customers.
- Performed research to propose and implement new technology needed to improve customer service.
- Introduced business process improvements that enhanced A/P, A/R functions, established common vendor / customer files, eliminated duplication and reduced monthly processing time by 25% Created and maintained company website.
Chevron Uruguay S.A. Montevideo, Uruguay
Information Technology Coordinator (June 1993 to June 2002)
Information Technology Coordinator (June 1993 to June 2002)
- Managed and implemented the information and technology strategy guided by corporate rules.
- Designed and maintained the Business Continuity and Disaster Recovery Plan.
- Led a project team responsible for the Information Protection Corporate Plan and Corporate IT Standardizations Plan.
- Developed and implemented an Extranet with Texaco customer that resulted in an immediate savings replacing printed information.
- Directed, provided leadership and participated in the development of the Y2K corporate project.
- Managed and participated in the migration from Linux to Microsoft Windows 2000 Server and Microsoft Exchange Server.
- Developed and maintained a Local Intranet that supported the Total Quality ISO 9002 Controlled Documents and public shared information.
Education
Bachelor in Computer Systems Universitario Autónomo del Sur
